FAQs
YOHO rigorously controls in-house safety inventory levels to ensure a stable supply of raw materials. Upon agreement on the contract, YOHO will provide a production plan and delivery schedule as a basis for production arrangements. Additionally, distributors may negotiate with YOHO to establish an inventory stocking mechanism in case of unexpected demand.
YOHO will notify distributors one month in advance of any price adjustments. For raw material cost increases within 8%, YOHO would absorb the cost independently and continuously monitor raw materials price trends in the market.
YOHO may consider granting exclusive distribution rights in specific regions based on the distributor's market development capabilities and performance. Typically, this requires the distributor to commit to a certain sales volume or marketing investment, with specific terms clearly outlined in the contract.
Distributors can provide feedback on product design or feature improvements to YOHO based on market demand.
Generally speaking, YOHO sets a minimum order quantity to ensure production efficiency; however, distributors can negotiate for flexible policies based on market needs, particularly when promoting new products or entering new markets.
The manufacturer usually has a return or exchange policy, but the terms must be clearly defined in the contract. Distributors should be aware of specific terms, such as return deadlines, product condition requirements and any applicable fees.
YOHO can provide marketing materials to assist distributors in driving sales. Additionally, YOHO may participate in the distributor's marketing activities, offering subsidies or promotional support to enhance product visibility and sales in the local market.
YOHO can offer distributors exclusive promotional programs, such as quarterly discounts, bulk purchase incentives, product trials, or display plans. Distributors can discuss specific promotional activities with YOHO to strengthen market competitiveness.
YOHO can offer product knowledge training to help distributors and their team understand product functions and features better.
YOHO can customize products based on requirements of distributor's customer, though a minimum order quantity and extended delivery time are typically required. Specific processes and timelines should be discussed and confirmed with YOHO in advance.
YOHO provides standardized product packaging and logistics solutions while distributors need to ensure these packaging standards meet local market requirements. If there are specific packaging or logistics needs, distributor should discuss with YOHO in advance to ensure compliance with market standards.
Typically, YOHO provides product warranty and technical support while the distributor is responsible for initial coordination of after-sales service.
YOHO collaborates with distributors to address quality complaints, including providing product inspection reports and solutions (such as replacements or returns) and establishing an effective customer feedback management system to quickly resolve quality issues and protect brand reputation.